Terms of Use for Transcend Learning Consulting LLC

Last updated on November 1, 2024.

Welcome to Transcend Learning Consulting LLC where our mission is to empower instructional leaders—including coaches, teacher leaders, and school leaders—to grow teacher talent and drive student success. 

We help leaders create conditions for thriving schools through impactful coaching and transformative professional learning using a human-centered approach that promotes teacher well-being, growth, and effectiveness.

To ensure that we can continue offering high-quality services while honoring the expertise and time that goes into creating them, we request your respect and intentionality in how you engage with and utilize our content. We take great pride in providing content, services and products that are accessible, impactful, and supportive of your professional and personal growth journey. Below are the terms and conditions outlining parameters for the use of our content, materials, resources, services, and products. 

Terms of Use for Transcend Learning Consulting

The website www.transcendlearningconsulting.com (hereinafter “Website”) and any content therein (defined below) is owned and operated by Transcend Learning Consulting LLC (hereinafter “Company”, “we”, “us”, “our”). 

The following terms and conditions, together with any documents they expressly incorporate by reference (collectively these “Terms of Use” or “Agreement”), govern your access to and use of www.transcendlearningconsulting.com,, including all subdomains, content, functionality, and services offered on or through www.transcendlearningconsulting.com, whether as a guest or a registered user. 

Please carefully read the Terms of Use before using this Website, and especially before engaging with and/or purchasing our content (hereinafter “information”, “materials, tools, resources,, products or services). By visiting and using this Website, you (hereinafter “visitor”, “you”, “your”) or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not want to abide by these Terms of Use including the agreements incorporated by reference herein, please refrain from accessing or using this Website.  

Who Can Use This Website

This Website is not intended for users who are under the age of 18. By accessing and using the Website, you confirm that you are of legal age to form a binding agreement with the Company and meet all of the eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

Privacy Policy

Your use of the Website is also subject to the Company’s Privacy Policy. Please review our (add link to Privacy Policy), which provides information about our data collection practices and also governs the access and use of the Website. Your agreement to the Privacy Policy is hereby incorporated into these Terms of Use.

Changes to the Terms of Use

Please note these Terms of Use may be subject to changes or updates at any time at our sole discretion. All changes will take effect immediately upon being posted on the Website. Continuing to use the Website after revised Terms of Use are posted shall confirm you agree to be bound by the Terms & Conditions as they appear, whether or not you have read them. We encourage you to routinely review the Terms of Use so you are aware of any changes, particularly before accessing and using the Website, engaging with our content, and/or purchasing our products and services.

Access and Use of the Website 

We are committed to providing a reliable and accessible website designed to support the personal and professional growth of our guests and clients. Through the Website, we offer impact building content. By accessing and using the Website, you agree to comply with the following terms, which ensure a safe, productive, and collaborative online environment.

Account Access and Security

To access certain areas of the Website or utilize specific products and services, you may be required to create a secure account with a username and password. It is your responsibility to safeguard your login credentials and you accept the consequences of sharing this confidential information with others. For your protection, please be sure to log out of your account at the conclusion of each session, especially when using public or shared devices. If you suspect any unauthorized access or security breach to your account, please notify us immediately at [email protected].

Security Enforcement and Account Termination

The Company reserves the right to suspend, restrict, or terminate your access to the Website, any part thereof, or any services or products, offered by the Company with or without prior notice if we believe that you have violated these Terms of Use, engaged in any fraudulent, abusive, or unlawful activity, or otherwise acted in a manner that may harm the Company or its users. In such cases, please note we will not be obligated to provide an explanation, and the decision is not subject to appeal or legal recourse. Unauthorized use may result in legal action or other remedies available under applicable laws. 

Information You Provide

To access certain parts of the Website or to use some of our products and services, you may need to provide accurate registration information. By providing this information, you agree that it is current, correct, and complete. Your registration details and any personal information provided are governed by our Privacy Policy and you consent to our actions with respect to your information in accordance with that policy. 

To join our email list, you may need to share certain details, such as your name, email address, and other personal information. If you decide to purchase any products or services, you will be asked to provide payment information, a billing address, and possibly create a username and password to access purchased materials. By voluntarily providing us with your information, you affirm that the details you submit through our website or via a third-party payment processor are accurate, current, and belong to you. You agree not to impersonate another person or use information that does not belong to you. You acknowledge that any consequences resulting from the misuse of another person’s information will rest solely with you.

Website Availability and Changes

While we strive to keep our Website available at all times, there will be times when certain sections or the entire Website will be unavailable due to updates, maintenance, or other unforeseen circumstances. We reserve the right to make changes, limit access, or discontinue any part of the Website or its services as needed, with or without prior notice. By using this Website, you acknowledge and agree that we are not liable for any damages, losses, or interruption to your professional practice, your business, your personal activities, or other inconveniences sustained by you as a direct or indirect result of the Website’s unavailability. 

Your Conduct and Responsibilities

By using the Website, you agree to conduct yourself in a manner that promotes a safe, respectful, and collaborative online environment. Specifically, you agree not to:

• Use the Website for any unlawful purpose or in violation of any applicable laws.

• Harass, threaten, or harm others through any features, services, or content.

• Disrupt, disable, or interfere with the Website’s functionality or operations.

• Attempt to gain unauthorized access to restricted or secured areas of the Website.

If you choose to post content on our Website, social media pages, webinars, or any other platform associated with us, you agree that your posts will not contain harmful, or defamatory material. In the event that you post content that constitutes cyberbullying, we reserve the right to immediately remove the content and take legal action if necessary, in accordance with applicable laws.

Additionally, you agree that any content you post will not:

• Infringe upon the rights of others, including intellectual property rights.

• Be used for fraudulent or unlawful purposes.

• Be vulgar, obscene, or otherwise objectionable.

• Violate any laws or create civil liability.

We reserve the sole discretion to determine whether content you post is objectionable, and we have the unilateral right to remove such content without explanation or consequence. In the event of legal action resulting from your posted content, you agree to hold us harmless and indemnify us from any legal ramifications or actions.

Unlawful or Prohibited Use of Content and Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and the content available for download from the Website strictly in accordance with these Terms of Use. 

As a condition of your use of the Website, you warrant to the Company that you will not use the Website or any of the content available for download from the Website for any purpose that is unlawful or prohibited by these Terms. You may not use the Website or any of the content available for download from the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided through this Website.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Website, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Website or any of the content available for download from the Website. 

The Company content is not for resale. Your use of the Website or any of the content available for download from the Website does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized by these Terms.

Accuracy and Personal Responsibility

While we strive to provide accurate and valuable content on this Website, we cannot guarantee the accuracy or completeness of the information. Neither the Company nor its owners or employees shall be held liable or responsible for any errors, omissions, or any damages that may arise from reliance on the content provided on the Website.

By using this Website, you acknowledge and accept full personal responsibility for the outcomes of your actions. You agree to take full responsibility for any harm or damage resulting from your use or non-use of the content available on this Website. You further agree to exercise sound judgment and conduct thorough due diligence before making decisions or implementing any plans, suggestions, or recommendations derived from the Website.

Educational and Informational Purposes Only

The content available on the Website is intended solely for educational and informational purposes only. They are not to be understood or construed as legal, financial, tax, medical, or health, or any other professional advice. While the Company, its employees, and contractors are professionals in their respective fields, the information provided on the Website does not replace advice from a professional familiar with the specific facts and circumstances of your situation.

We cannot and do not guarantee specific results, outcomes, or changes from using our Website, programs, or services. You acknowledge and agree that your use of this content is voluntary and at your own discretion.

No Guarantees for Results

By using the Website, you acknowledge that the Company has not made any guarantees regarding the results of taking any action, whether recommended on this Website or not. The Company provides content to help clients and guests develop their coaching and leadership practice and effectiveness. By engaging with the Website and our content, you acknowledge and agree that your ultimate success or failure will depend on your own efforts, individual circumstances, and numerous factors outside the control or knowledge of the Company.

Additionally, you acknowledge that past results do not guarantee a similar outcome. Therefore, the results achieved by others—whether clients of the Company or otherwise—using the principles outlined on the Website or through our products and services, do not guarantee that you or any other individual or entity will achieve similar results.

Professional-Client Relationship 

Your use of this Website, including suggestions, advice, or content provided, does not establish a professional-client relationship between you and the Company. 

The Company only forms professional-client relationships through an agreement, which includes, but is not limited to, determining compatibility and agreeing to terms such as fee arrangements. The Company does not accept clients without an agreement, which includes determining compatibility and addressing requirements such as payment, scheduling, and logistics. By accessing or using this Website, you acknowledge and agree that no professional-client relationship exists unless and until these requirements are met and an agreement is executed.

Links to Third-Party Websites and Services

The Website may contain links to other Websites (“Linked Websites”). These Linked Websites are not under the control of the Company and the Company is not responsible for the contents of any Linked Website, including without limitation any link contained in a Linked Website, or any changes or updates to a Linked Website. These links are provided for your convenience only, and the inclusion of a link does not imply the Company’s endorsement or affiliation with the operators of the Linked Websites.

Additionally, some services and products offered through the Website may be delivered by third-party Websites and organizations. By using any content or functionality originating from the Website, you hereby acknowledge and consent that the Company may share information and data with any third party with whom the Company has a contractual relationship to deliver the requested product, service, or functionality on behalf of the Website’s users and customers.

Testimonials

Throughout the Website, you may encounter testimonials from our clients regarding the products, services, and resources we offer. These testimonials reflect the real experiences and feedback from those who have used our offerings and communicated their experiences to be published on this Website. 

While these testimonials are truthful statements about results obtained by our clients, the testimonials are not a guarantee of results that you or anyone else will obtain by using any products or services offered on the Website or by the Company.

Reviews

Occasionally we may provide reviews of products, services, or resources and/or software applications. These reviews will represent the good-faith opinions of the author of such reviews. The products, services, resources, and/or software applications reviewed may be provided to the Company for free or as part of a promotional offer in exchange for a review. Despite any offers provided, we are committed to providing unbiased and truthful reviews. We encourage you to perform your own research and due diligence and not rely solely on the reviews published on the Website.

Use of Free Content 

At times the Company offers content — including forms, templates, resources — such as resources and tools that can be accessed in exchange for your name and email address. Should you choose to download or print the free content, the Company grants you a limited, personal, non-exclusive, and non-transferable license to use the content solely for your personal or internal business purposes. All related materials and resources provided with the paid content are the intellectual property of the Company and are protected by copyright law. By accessing the free content, you acknowledge that its use is strictly for your own personal or internal business purposes and agree to comply with the following terms: 

Restrictions for Use 

• No unauthorized use: use is limited for your personal and internal business purposes. You may not sell, redistribute, or share the content for commercial purposes, or otherwise use the content in any manner not expressly permitted in these Terms of Use or a separate agreement. 

• Modifications: you may not modify, edit, copy, reproduce, create derivative works of any content, reverse engineer, enhance, or otherwise exploit the free content in any form, except for necessary modifications to complete the templates and/or forms for the intended purpose and your authorized use.

• Competitive use: you may not use any information or materials obtained from the Company to create competing products or services.

• Attribution: you may not delete proprietary rights, branding, or attribution notices from any content. 

Use of Paid Content

The Company provides a variety of paid content — including but not limited to forms, templates, courses, consulting services, and coaching programs — through the Website. All related materials and resources provided with the paid content are the intellectual property of the Company and are protected by copyright law. For purchased content, you are granted a limited, personal, non-exclusive, non-transferable license to use them for your personal or internal business purposes, subject to the following terms and any provided separate agreement: 

Restrictions for Use 

• No unauthorized use: use is limited for your personal and internal business purposes. You may not sell, redistribute, or share the content for commercial purposes, or otherwise use the content in any manner not expressly permitted in these Terms of Use or a separate agreement. 

• Modifications: you may not modify, edit, copy, reproduce, create derivative works of any content, reverse engineer, enhance, or otherwise exploit the paid content in any form, except for necessary modifications to complete the templates and/or forms for the intended purpose and your authorized use.

• Competitive use: you may not use any information or materials obtained from the Company to create competing products or services.

• Attribution: you may not delete proprietary rights, branding, or attribution notices from any content. 

By adhering to these terms, you allow us to continue providing high-quality content. Please note any violation of these terms may result in restrictions on future access and other legal remedies as applicable.

Disclaimer of Warranties

The Company does not provide any warranties regarding the performance or functionality of the Website. Additionally, the Company makes no representations or warranties, either express or implied, about the accuracy, reliability, or completeness of the content, resources, and offers available on or through the Website. To the fullest extent permissible under the law, the company disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.‍

Limitation of Liability

You agree to release and hold the Company harmless from any and all liability or loss that you, or any person or entity affiliated with you, may experience or incur as a result of using the information presented on this Website and/or any resources downloaded from this Website. You agree that the Company will not be responsible or liable to you for any damages, including but not limited to direct, indirect, incidental, special, consequential, or equitable damages arising from your use of the Website. 

The information, software, products and services offered through the Website may contain inaccuracies, typographical errors, or outdated data. The company may periodically update or modify the content and reserves the right to make changes to the Website without notice. 

The Company and its suppliers make no warranties regarding the accuracy, reliability, availability, timeliness, or completeness of the information, software, products, services, or related graphics available through the Website. To the fullest extent allowed by law, all such materials are provided “as is”, without warranty or condition of any kind. The Company and its suppliers disclaim all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement. 

To the maximum extent permitted by applicable law, in no event will the Company or its suppliers be liable for any damages for any direct, indirect, incidental, special, punitive, or consequential damages or any damages whatsoever including without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website, with the delay or inability to use the Website or related services, the provision of or failure to provide services, or for any information, software products, services, and related graphics obtained through the Website or otherwise arising out of the use of the Website whether based on contract, tort, negligence, strict liability or otherwise, even if the Company or any of its suppliers has been advised of the possibility of damages because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the Website, or with any of these Terms of Use, your sole and exclusive remedy is to discontinue using the Website. 

Purchases and Additional Terms

When purchasing products, coaching, professional development, or consulting services from us, you agree to the terms outlined in any applicable Client Agreements or Terms of Use associated with the purchase. These agreements will take precedence in the event of a conflict. Online purchases through us may also be subject to additional Terms of Use relating to the product or service being purchased. You will be provided with those additional terms.  

You understand and agree that the information offered via our Website is general information that may not be suitable for all persons, businesses, or organizations. You understand that your decision to use any information or purchase any products or services offered on our Website is purely voluntary. Should you choose to purchase products or services via our Website, you understand and agree that we may not know your personal and specific situation in full, and have no way of knowing of a program’s specific applicability to your life or business. You agree and understand you will hold us harmless from any direct or indirect, perceived or actual damages or harm to your person or business as a result of choosing to utilize information found on or purchased from our Website. 

Forms, Templates, and Related Materials

By purchasing and using the forms and templates you agree to the following:

• You may not copy, reproduce, reverse-engineer, or redistribute these forms/templates in whole or in part. 

• You may not create derivative works based on the forms or templates beyond their intended use or sell/distribute them to third parties without express written consent from the Company.

• You may modify these forms/templates only as needed to complete them for in accordance with their intended purpose.

• These products are intended for individual use by the original purchaser only. Sharing or reproducing them for use by multiple coaches, leaders, classrooms, departments, schools, or districts is prohibited. 

• These materials may not be posted online, uploaded to school/district websites, or shared via email or public platforms.

Courses and Related Materials

By purchasing and using the courses and associated materials you agree to the following:

• Unless otherwise stated, you may not copy, modify, reproduce, reverse-engineer, create derivative works from, or distribute the course content in any form.

• The materials are licensed for your personal or internal business use only, and only as described in the course or service agreement.

• You may not use the course content to create competing services or products.

• Courses are for individual use only. Sharing with or copying for additional users (e.g., other coaches, leaders, teachers, departments, schools) is not permitted.

• Content may not be posted publicly, shared via email, or uploaded to school/district websites.

• Each participant must purchase their own license or account to access the course and related content.

Service Packages, Programs and Related Materials

By purchasing or participating in service packages, programs, or coaching sessions, you agree to the following:

• Service packages and programs may include personalized support, coaching, consultations, or workshops. The specifics of each service will be outlined in a separate agreement or contract.

• You may not modify, copy, reproduce, distribute, or create derivative works from any materials provided as part of the service or program.

• You may not use these materials for any purpose other than as intended for your personal or internal use and must not be used to develop competing services or offerings.

Refunds

All sales are final and the Company does not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase. 

While we do not offer refunds, we recognize that unforeseen circumstances may arise that prevent you from utilizing purchased coaching, consulting, and/or professional development services. In these instances, we may offer a Company credit transfer to be used for an alternative product or service.  

Arbitration

By using this Website and engaging with the Company’s content, resources, and offers, you expressly waive any and all claims you may have now or in the future arising out of or relating to this Website, the Company, any agreements you enter into with the Company, and all of its products and services.

These Terms and Conditions constitute the entire agreement between us regarding your use of the Website and its content, superseding any prior agreements—except for any separate agreements, including Terms of Use, entered into upon purchasing any products or services available through the Website. Nothing on the Website, nor any communication between us, shall be construed as a waiver of any portion of these Terms and Conditions unless expressly stated in writing by the Company.

To the extent permitted by applicable law, any dispute or controversy arising out of or relating to these Terms and Conditions shall be resolved exclusively through binding arbitration or a suitable alternative dispute resolution (ADR) process in Tampa, Florida, regardless of your location. You agree to be bound by the decision of the selected mediator or arbitrator and to participate in the process in good faith. Failure to do so grants the Company the right to pursue other available legal remedies, including alternative ADR methods or litigation.

If any provision of this section is held unenforceable, that shall not affect the enforceability of the remainder of this Agreement, and the unenforceable provision shall be considered severed.

Should an arbitrator determine any portion of these Terms and Conditions is invalid or otherwise unenforceable, you agree all remaining portions of these Terms and Conditions shall remain valid and unaffected by the removal of any portion of these Terms and Conditions. 

You also expressly waive the right to participate in class arbitration or any class action claims. Any arbitration shall be conducted solely on an individual basis for any claim you or an affiliated entity may assert against the Company. To the fullest extent permissible by law, you agree to be responsible for all costs associated with initiating and administering the arbitration process.

Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Website or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses.

Contact and Questions

If you have any questions about these terms of use, attribution guidelines, or wish to request permission for broader use of our materials, please contact us at [email protected].  

We appreciate your partnership and your commitment to ethical engagement with our resources. Together, we can create meaningful impact and inspire growth across educational communities.